Terms & Conditions
Last updated: March 1, 2026 | Operator: Ownify SE
1. Introductory Provisions
These terms and conditions (hereinafter referred to as the "Terms") govern the rights and obligations of the contracting parties arising in connection with the provision of the AI agent OpenClaw implementation and operation service (hereinafter referred to as the "Service") through the website www.openclawbot.cz.
Ownify SE
Petrska 1166/33, Nove Mesto, 110 00 Prague 1, Czech Republic
ID/VAT: CZ23438983
Email: info@openclawbot.cz
The Customer is a natural or legal person who orders the Service through the contact form, email, or by telephone (hereinafter referred to as the "Customer").
2. Subject of the Service
The subject of the Service is:
- Turnkey implementation and configuration of the OpenClaw AI agent
- Integration of the agent with the Telegram and/or WhatsApp communication platforms
- Configuration of integrations with third-party applications (Google Calendar, Gmail, Notion, Slack, and others)
- Setup of multi-user access for family or team use
- Remote installation on the Customer's Mac Mini or deployment on a cloud VPS server
- Training the Customer in using the agent
- Technical support for the duration of the contractual relationship
3. Service Options
3.1 Mac Mini Option
The AI agent is deployed on the Customer's own Mac Mini device. The Customer acquires the hardware independently or through the Provider. Management and configuration is performed remotely via the encrypted SSH protocol.
3.2 Cloud (VPS) Option
The AI agent is deployed on a virtual private server (VPS). The Provider arranges for the rental and management of the server. The Customer pays a monthly fee for hosting and operation.
4. Ordering and Contract Conclusion
- The Customer submits a non-binding inquiry through the contact form on the website, by email, or by telephone.
- The Provider conducts a free consultation and prepares a price quotation.
- The contract is concluded at the moment of written (including email) confirmation of the order by both parties.
- The contract includes the specification of the implementation scope, the chosen option, the price calculation, and the delivery deadline.
5. Prices and Payment Terms
5.1 One-Time Fees
| Item | Price (excl. VAT) |
|---|---|
| AI agent implementation and configuration | from CZK 15,000 |
| Mac Mini (if purchased through the Provider) | from CZK 16,000 |
| Custom integration | by agreement |
5.2 Recurring Costs
| Item | Estimated Monthly Cost |
|---|---|
| Claude API (token consumption) | CZK 300 โ 5,000 depending on usage |
| VPS hosting (cloud option only) | CZK 150 โ 500 |
| Mac Mini electricity (hardware option only) | approx. CZK 50 |
5.3 Payment Terms
- One-time fees are payable based on an invoice with a payment term of 14 days.
- The Provider is entitled to request an advance payment of 50% of the total implementation price.
- Recurring costs for the Claude API are paid by the Customer directly to Anthropic through their API account, or based on monthly invoicing by the Provider.
- All prices are stated excluding VAT unless expressly stated otherwise.
6. Delivery Deadlines
- Basic implementation: 3โ5 business days from the conclusion of the contract
- Extended implementation (custom integrations, training): 1โ2 weeks
- Cloud option: deployment typically 1โ2 days faster than Mac Mini
The Provider informs the Customer of the exact delivery date upon order confirmation. In the event of a delay due to reasons on the Customer's side (failure to provide access, hardware, etc.), the delivery deadline is extended accordingly.
7. Remote Management and Access
The Customer agrees that the Provider will have remote access to the device (Mac Mini) or server (VPS) via the encrypted SSH protocol for the purposes of:
- Initial installation and configuration
- System updates and maintenance
- Resolution of technical issues
- Deployment of new features and integrations
Access is secured using SSH keys (AES-256 encryption for Mac Mini, ED25519 key authentication for VPS). The Customer may revoke remote access at any time, which may, however, limit the Provider's ability to provide technical support.
8. Rights and Obligations of the Provider
- Perform the implementation within the agreed scope and timeline
- Ensure the security and encryption of all communications
- Provide technical support on business days from 9:00 AM to 6:00 PM
- Inform the Customer of important updates and changes
- Maintain confidentiality regarding the Customer's confidential information
- Not access the Customer's data beyond what is necessary for the provision of the Service
9. Rights and Obligations of the Customer
- Provide the Provider with necessary cooperation for implementation (access credentials, hardware, information)
- Use the Service in compliance with the laws of the Czech Republic and the EU
- Not misuse the AI agent for disseminating illegal content, spam, or fraudulent activities
- Pay the agreed fees properly and on time
- Inform the Provider of any changes that may affect the operation of the Service
- Maintain the security of their access credentials for the Telegram/WhatsApp platforms
10. Liability and Limitations
- The Provider is not liable for the accuracy, completeness, or suitability of outputs generated by the AI agent. The AI agent may, in exceptional cases, provide inaccurate information.
- The Provider is not liable for damages caused by outages of third-party services (Anthropic, Telegram, WhatsApp, Google, and others).
- The Provider is not liable for damages resulting from unauthorized access to the Customer's device caused by inadequate security on the Customer's side.
- The total liability of the Provider for damages is limited to the amount of remuneration for the Service paid by the Customer over the last 12 months.
- The outputs of the AI agent do not constitute professional advice (legal, financial, medical, etc.), and the Customer should always consult with the relevant professional for important decisions.
11. Duration and Termination
11.1 Duration
The contractual relationship is entered into for an indefinite period unless expressly agreed otherwise.
11.2 Termination by the Customer
- The Customer may terminate the contract at any time with a notice period of 30 days, in writing or by email.
- Upon termination of the contract, the Provider will remove their SSH access to the Customer's device/server.
- The Customer will receive, upon request, an export of all their data (conversations, documents, configuration).
11.3 Termination by the Provider
- The Provider may terminate the contract with a notice period of 60 days.
- In the event of a material breach of the Terms by the Customer (illegal use, non-payment of invoices for more than 30 days past the due date), the Provider may suspend the Service or terminate the contract with immediate effect.
12. Complaints
- The Customer is entitled to file a complaint regarding defects of the Service without undue delay after their discovery, but no later than within 30 days.
- Complaints are submitted by email to info@openclawbot.cz.
- The Provider undertakes to resolve the complaint within 30 days of its receipt.
- In the case of a justified complaint, the Provider will remedy the issue free of charge.
13. Intellectual Property
- All configuration scripts, automations, and customizations created by the Provider as part of the implementation remain the intellectual property of the Provider unless agreed otherwise.
- The Customer receives a non-exclusive license to use these components for the duration of the contractual relationship.
- Data and content entered by the Customer into the agent remain the property of the Customer.
14. Personal Data Protection
The processing of personal data is governed by a separate document, the Privacy Policy, which forms an integral part of these Terms.
15. Governing Law and Dispute Resolution
- These Terms are governed by the laws of the Czech Republic.
- Any disputes shall be resolved primarily through amicable settlement.
- If an amicable resolution is not reached, the competent court in Prague shall have jurisdiction.
- A Customer who is a consumer has the right to out-of-court dispute resolution through the Czech Trade Inspection Authority (www.coi.cz).
16. Final Provisions
- These Terms become effective on March 1, 2026.
- The Provider reserves the right to unilaterally amend the Terms. The Customer will be informed of any changes by email or through the website at least 30 days in advance.
- If any provision of these Terms is found to be invalid, the remaining provisions shall remain in force.
- Matters not regulated by these Terms are governed by Act No. 89/2012 Coll., the Civil Code, as amended.
These terms and conditions become effective on March 1, 2026.